When using the feedback form (accessible in the Rewind menu under "Share Feedback...") to submit info about a bug, you have the option to attach logs with your message to help with debugging your issue:
If attached, logs include Rewind application activity from up to the last 12 hours of usage. The logs do not include any non-Rewind application activity, your search queries/history, or any details of recorded content.
System Report
When submitting Bugs or Bad Stuff, we attach a system_report.log file that contains information about your app, system, and device in order to assist with our ability to troubleshoot and address your issue.
Here's an example of what system_report.log might look like:
---------------
App
---------------
Bundle Identifier: com.memoryvault.MemoryVault
Name: Rewind
Version: 1.0.0
Build: 1
------------------
Device
------------------
Unique ID: 12341234-ABCD-1234-ABCD-1234ABCD1234
Operating System: macOS 13.0.1 (Build 22A400)
Architecture: arm64
Model: MacBookPro18,2
Screen(s): [1728 x 1117 (2.0), 2560 x 1440 (1.0)]
Processor Count: 10
Memory: 64 GB
Low Power Mode Enabled: false
------------------
User
------------------
Analytics ID: 12341234-ABCD-1234-ABCD-1234ABCD1234
Analytics Email: [email protected]
Preferred Language(s): ["en-US", "es-US"]
Please note that your Analytics Email is only included in this report if it has already been provided to us via the Analytics Settings menu.